Mucci Learning
James A. Mucci, MBA
Managing Director, Mucci Assessment & Development (28 Countries)
Adjunct Faculty, Long Beach City College
Prior Positions:
Adjunct Faculty, Golden West Community College & UC Riverside
President, Pacer Warehouse & Distribution
Executive Vice President, The Unit Companies (GATX Logistics)
Vice President, American President Lines Domestic
Chief Operating Officer, Tiger Intermodal (FedEx)
Director of Operations, Seatrain Lines (Ocean Carrier)
USCG Merchant Marine Officer
TEACHING EXPERIENCE
Adjunct Faculty – Business
Academic Senate
Long Beach City College
Adjunct Faculty – Business
Golden West College
Lecturer - Global Logistics
University of California, Riverside
Lecturer – Business
California State University, Long Beach
Certificate: Community College Teaching
California State University,
Dominguez Hills
EDUCATION
Master of Business Administration
Presidential Key Executive
Pepperdine University
Los Angeles. CA
Bachelor of Science - Transportation
United States Merchant Marine Academy
Kings Point, New York
Certificate Business to Business Marketing Strategies
University of Michigan
Ann Arbor, Michigan
COURSES TAUGHT:
Introduction to Business
International Business
Entrepreneurship
Leadership
Management
HR Management
Business Development
Sales Management
Supply Chain Management
International Logistics
International Finance & Banking
Import/Export
Maritime Transportation
US Physical Distribution
Strategic Marketing
Strategic Planning
Business Assessment
Personnel Assessment
Acquiring & Retaining Customers & Employees
Creating & Sustaining Financial Performance
Health Care Management
Psychometrics
PROFESSIONAL DEVELOPMENT
-Professional Selling Skills
-Decker Presentation Skills
-Brain-Based Learning
-Quality/Process Management
-Organizational Development & Conflict Management
-Consumer Distribution Channels
-Industrial Distribution Channels
AFFILIATIONS
-Council of Supply Chain Management
Professionals
-Peter F. Drucker Foundation for Non Profit Management – Leader to Leader Institute
-American Psychological Association
-Society for Industrial & Organizational Psychology
TECHNICAL DEVELOPMENT
Microsoft Networking
MS Access & Database Programming
Dreamweaver 8
Retail Transaction Processing
Radio Frequency Identification
Satellite Positioning
Satellite Communication
Wireless Positioning
Wireless Cargo Monitoring
Video/Audio Editing
Optical Character Recognition
Speech Recognition
Psychological Testing
LICENSES
United States Coast Guard
United States Merchant Marine Officer
United States Navy- Retired Lieutenant
PUBLICATIONS
“Choice Criteria of Intermodal Transportation Modes”
“The Sales & Marketing Process for Today”
“The Sea-Air Transportation Alternative”
“Organizational Behavior - From Control Tactics to Customer Focus”
“Organizational Communication Process & Filters”
“Major Account Risk Assessment”
“Process for Under Utilized Assets”
“Why We Talk to Boxes - Market Segmentation”
“Market-Based Work Process”
“Respect-Based Management”
BUSINESS ENTERPRISES
MUCCI ASSESSMENT
1985-Present
Managing Director
-Created and managed an organization providing Management, Assessment and Technology Services to: Union Pacific, American President, Itel, Canon, Intel, MGM Grand, Roadway, Yellow Freight System, Mervyns, RH. Macy, Matson Navigation, GATX, Skyway Freight Systems, Mid-Atlantic Music, Glen Campbell Enterprises, Ringsby Enterprises, Seaway Express, Sargent Industries, Rainbird, CRST, Alitalia, California Hardware, Jacobsen Piloting Service, Wal*Mart, Bridgeway International, Nsite and SafeFreight Technology
NEUROPSYCHOLOGY SERVICES
2000-Present
Managing Director
-Establishment of a public benefit organization committed to improving lives by providing sustainable, affordable and geographically accessible clinical excellence of the highest measurable standard.
PRIOR EXPERIENCE
PACER WAREHOUSING & DISTRIBUTION
President
-Integrated operations from several acquisitions
-Developed and directed multi-channel sales process that replaced 80% of the revenue base within 18 months
-Re-staffed the organization for significantly improved productivity, skill, commitments and accountability
-Designed and directed relevant technology initiatives
ITEL DISTRIBUTION & THE UNIT COMPANIES (GATX)
Executive Vice President Sales & Marketing
-North America’s Largest Warehouse Operator
Integrating the Sales & Marketing of 20+ Acquisitions
AMERICAN PRESIDENT COMPANIES, LTD
Vice President of Marketing, American President Distribution Services
Chairman, American President Domestic Marketing Committee
FLYING TIGERS AND TIGER INTERNATIONAL
SEA-TIGER SERVICE (FedEx)
Vice President and Chief Operating Officer
-10 Consecutive Years of Revenue and Profit Growth in the International Intermodal Services Market (Air, Motor, Rail, Ocean Carriage)
SEATRAIN LINES - Ocean Carrier
Director of Operations
Licensed Merchant Mariner Deck Officer
UNITED STATES CONGRESS
Administrative Assistant
-Honorable James G. Fulton: Member of the U.S. Congress 27th District of Pennsylvania, Member of the House Foreign Affairs Committee, Ranking Republican Member of the Science & Astronautics Committee
TEACHING PHILOSOPHY
My interest in teaching is driven by limitations of industry training and support that facilitate students achieving an improved standard of living. I believe the Community Colleges provide a good opportunity for students to gain the skills, experience and contacts to advance. I embrace the idea of teaching Business related and Entrepreneurial Courses for the opportunity to help students gain easier access to better jobs in better environments. My academic background studying and teaching business concepts and methods in the global marketplace supported by extensive personal business experience provides a solid foundation for the free exchange of knowledge in a multicultural setting. I have also created several community-based enterprises, in addition to conducting business in all the major foreign markets through my responsibilities as a Senior Executive with several global organizations. My business experience in most major international and domestic markets working with both community-based and global corporate organizations, supported by business travel to over 50 cities in 28 foreign countries, has provided me with a diverse perspective directly applicable to the needs of today’s students. I have found through my work that encouraging a learning environment fosters effective levels of creativity, autonomy, cohesion among colleagues and discipline that promotes responsibility. Experience has shown this model is the most productive for creating and sustaining superior performance. This “Respect Based Management Process” considers the non - work environment, the entering skills and the willingness to learn and achieve of each individual student.
My personal objective is to inspire each student by sharing theory and experience to encourage a higher level of personal performance through a stimulating and enjoyable course experience. I also expect to inspire each student to take responsibility for learning and help them advance to better jobs. Because students bring unique socioeconomic, life experience, cultural and skill backgrounds to a class, I find it critically important to gain a sufficient understanding of these factors for each student in order to create a healthy, safe and respectful environment while encouraging personal connection. The information gained from this effort also provides the basis for selecting appropriate delivery methods for the course material. I believe this effort allows the best opportunity for each student to progress towards their respective goals. I also find it important to create an environment that encourages students to gain support through their emotional connection to the group and the work of transferring knowledge among the participants. Communal rules need to be established to allow for respectful disagreement to encourage the free flow of ideas and broad class participation.
I organize course material in a manner that allows for multiple delivery formats and appropriate timely
measurement/feedback of student progress. As many of the Community College students are working adults, I strive to make the course and reference material easy to find with clear instructions. Beyond course material organization and the textbook, I research and provide additional material to the students to allow for a better understanding of concepts. My style of interaction is relaxed and I am available by email, phone, office and class to support my role as a “Steward” of the educational process. I am dedicated to helping students in the community find better opportunities through effective relevant multi-cultural business education with a unique understanding of the new global marketplace and relationships with industry.